The Cold Stone Creamery is the direct result of two ice cream lovers’ crusade
for the perfect ice cream dessert. After years of tirelessly searching for ice
cream that met their standards of quality, flavor, consistency and variety,
Donald and Susan Sutherland opened the first Cold Stone Creamery in Tempe, Ariz.,
in 1988.
In the early years, the Sutherlands tapped into the subtle shifts in consumerism
that have shaped the past two decades. They felt the need for quality in the
things they purchased, the need for variety to keep life interesting and the
need for choice to ensure value. The Sutherlands would not be denied their ice
cream passion. It all came down to two things – fresh and personalized ice
cream. Through their will, determination and commitment to their dreams, the
concept of the Ultimate Ice Cream Experience® was born. By 1994 the success of
this new concept was clear. Consumers flocked to Cold Stone Creamery for
superpremium ice cream and yogurt made fresh every day, in every location with a
range of mix-ins custom blended to order on a cold stone.
This early success foretold of bigger things. By 1995, Cold Stone Creamery
opened its first franchise store in Tucson, Ariz. More followed with a new army
of ice cream lovers—now Cold Stone Creamery lovers – following their own passion
of bringing customized ice cream to people nationwide. Between 1995 and 1999 the
number of franchisees grew, and along with it, the number of stores that would
transform the simple pleasure of eating ice cream into a memorable,
one-of-a-kind experience. A place where people could create their own happiness.
Today, Cold Stone Creamery has more than 900 stores operating in 47 states and
the Caribbean.
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